A clash of values, interests, actions, and views is a conflict. It is the result of diverse perspectives, underlying beliefs, and organizational intricacies. Although conflicts are inevitable, the presence of a modest level of conflict is beneficial for innovation. The presence of conflict can motivate the emergence of long-suppressed issues and ideas. Here are some ways to recognize a conflict and help it to resolve itself. Using the following examples, we will discuss what is meant by conflict, how to identify and resolve it, and how it can be avoided.
To resolve conflict peacefully, try to understand each party’s perspective. People who are involved in conflict have strong feelings. By acknowledging these feelings, they will be willing to work towards a compromise. Apologizing is a good technique to use after an emotional outburst. Apologizing to the other party is not costly and is often an effective tool. If possible, seek to resolve the conflict privately, rather than confronting the other party in public.
Different viewpoints and different goals may cause conflict. This can be due to different personalities, or it could be because of conflicting emotional needs. Perceptions of a situation can vary greatly depending on the mood of the people involved. What is a half-empty glass to one person may be a half-full glass to another. In the same way, different perspectives affect dispositions, which is why it is important to recognize the various causes of conflict.
A third party mediator can help you resolve a conflict peacefully. He or she will help you brainstorm ideas for solutions. The goal of conflict resolution is to find solutions that use both groups’ resources and skills. A better resolution will give both parties the greatest benefits. So, remember to listen carefully and respect each party’s position. Once you’ve understood the opposing party’s position, you’re in a better position to solve the conflict peacefully.
A third-party arbitration is usually used in business and industrial conflicts. In these cases, the third-party is backed by an institution that will make a binding decision. This is a last resort for many because the use of force often leads to massive damage to social order, loss of resources, and economic systems. Therefore, conflict resolution mediation is essential for any organization that wants to avoid a prolonged and damaging conflict. When conflict resolution is not possible, it may be necessary to intervene in the process to avoid disaster.
An example of this would be a conflict between two neighboring villages. These two villages had long-term disputes, but recently, the situation appears to have turned violent. One of the villages, called Yongo, is accused of murdering the other village’s young boy. While the other village says he is not responsible for the incident, the UN Civil Affairs officer is called upon to mediate the situation before violence escalates further. A conflict resolution meeting between the two villages is crucial to a peaceful future for both sides.